top of page
  • Writer's pictureJoel Campbell

A CEO's Perspective: When Good Employees Leave

Today we bid farewell to our Senior Marketing Manager, a key figure who played a pivotal role in propelling our marketing efforts forward. Such departures are always challenging, as they underscore the considerable investment of time and resources required to recruit, train, and integrate professionals into our organisation. It's a stark reminder of why businesses, including ours, strive to retain talent.

 

In our quest to assemble an exceptional team, we focus on hiring individuals whose personal attributes resonate with Cove Group's cultural values. Our recent Senior Marketing Manager was a testament to this approach, blending seamlessly with our ethos while excelling in their role. This synergy not only facilitated our marketing department's progress but also underscored the impact of aligning the right talent with the right values.

 

However, the departure of our fourth marketing manager in three years, after conducting over 50 interviews for the position, prompted a period of reflection. It's disheartening when team members leave, particularly when it stems from our shortcomings. It feels like a personal failure. Despite our commitment to nurturing and developing our staff, there are times when we falter.

 

Upon introspection, I recognised a critical misalignment in our expectations for the role of marketing manager. Historically, I sought candidates with a strategic mindset capable of overarching development across our various businesses, alongside a mastery of the latest industry tools and practices. This revelation was enlightening—it's the marketing director's role to embody this strategic vision, not the marketing managers.

 



This misalignment set unrealistic expectations, placing our marketing managers in positions where they were ill-equipped to meet the demands of their role. This disconnect led to frequent setbacks, culminating in their departure. The fault lay not in their capabilities but in the misguided expectations we set from the outset.

 

The silver lining in this situation is the clarity it has provided. Recognising this misalignment allows us to rectify our approach, realign our expectations, and ensure that future roles are defined with precision and realism. It's a valuable lesson in the importance of clear role definition and the alignment of expectations with the actual scope of a position.

 

As we move forward, we are committed to learning from these experiences, refining our hiring practices, and fostering an environment where talented individuals can thrive and contribute to our collective success. The departure of a valued team member is always a moment for reflection, an opportunity to learn, and a catalyst for growth. At Cove Group, we embrace these moments as stepping stones towards building a stronger, more resilient organisation.

 

In closing, I extend my deepest gratitude to our departing Senior Marketing Manager for their invaluable contributions and wish them every success in their future endeavours. Their time at Cove Group serves as a reminder of the remarkable achievements possible when talent, values, and commitment converge. As we continue to evolve, we remain dedicated to supporting and empowering our team, ensuring that Cove Group remains a place where great people can do great work.



82 views0 comments
bottom of page